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Vacancy Details
 

Dealer Relations Manager: Toyota

A job opportunity exists for the right candidate in Eastern Cape
Employment Type:
Permanent
Reference No:
5818
Location:
Eastern Cape
Remuneration

Market Related

Starting Date

2026/09/16

CLOSING DATE

- PLEASE NOTE:
9/30/2026 12:00:00 AM

Requirements

Education
-• Matric Certificate or Equivalent NQF Level 4 Qualification
-Preferred • Higher Certificate or Diploma in Sales Management, Business Management, Marketing or related field Equivalent NQF Level 5 Qualification

Experience
-• A minimum of 5 years of experience in a Sales Management role within a Dealership or a similar role within the automotive industry, with a background in the financial services sector, especially in value-added products.
-• Prior experience with motor value-added products, including knowledge of Warranty and Service Plans.
-• Proven track record of exceeding sales targets
-• Knowledge of effective sales strategies and best practice
-• Proficiency in using CRM software and other digital tools to manage sales processes and customer interaction
-• Proficiency in MS Office applications i.e. Ms Word, Ms PowerPoint, Ms Excel, Ms Outlook
-Preferred • Ability to adjust strategies and approaches in response to changing market conditions and dealer needs. • Proficiency in using digital tools and platforms to enhance sales processes and customer • Strong knowledge of the automotive industry, including current trends, market demands, and competitor activities

Position Description
-• Execute, and manage the Sales strategy and objectives
-• Achievement of monthly, quarterly & annual sales targets on all Toyota Genuine products in line with annual budgeting
-• Forecast and drive new sales opportunity within dealers' core business
-• Ensure Inbound leads channel has been supported
-• Identify and develop the company’s unique selling propositions and differentiators.
-• Ensure Compliance with all legal / statutory & group requirements.
-• Ensure Process to operational procedures and controls for service
-• Ensure any Risk to company brand or to client brand, and escalation to line manager is actioned in a reasonable time frame
-• Ensure an effective Dealer Dashboard discussions – dealer-based value add at Management level
-• Arrange and participate in internal and external client debriefs & discussions
-• Invoicing of all policy sales – daily, weekly or monthly
-• Ensure collection and receipting of all payments due from dealers on sales
-• Submission of all work to Policy Admin business unit and meeting of deadlines
-• Resolution of any dealer related issues, claims, policy, admin, payment disputes,
-• Create a culture of ownership and accountability throughout the organization in support of our values.
-• Live the Innovation Group core values, whilst in the dealers

Special Requirements

Seamless employee engagement

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