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Vacancy Details

		A job opportunity

A job opportunity exists for the right candidate in Johannesburg

Employment Equity:
National Hatchling Programme Manager
Employment Type: Permanent
Reference No: 1000097
Johannesburg

Historically disadvantaged South Africans will be given preference. Nando's shall apply the affirmative action principals as set out in the Employment Equity Policy.

Requirements:
Purpose Statement The National Hatchling Programme Manager (HPM) is responsible for the management of the Nandos internal development programme and Hatchlings training academy Minimum Requirements: • Grade 12 or equivalent NQF Level 4 qualification • Train-the-trainer certification • 3 – 5 years restaurant management experience • 2 years of restaurant training experience • Experience as a training facilitator • 1 year of previous content development experience • Assessor qualification • LMS systems knowledge • Driver’s License Detail Knowledge: • Knowledge of adult learning concepts, principles, practices and procedures (Advanced) • Knowledge of training industry standards (Advanced) • Knowledge and understanding of the restaurant/hospitality industry (Advanced) • Knowledge of food preparation, hygiene and customer service best practices (Advanced) • Presentation and facilitation skills (Advanced) • Coaching and mentoring skills (Advanced) • Train-the-trainer skills (Advanced) • Assessor skills (Advanced) • Computer Literacy (Advanced) Position Description Programme application planning and coordinating: • Develop the National Hatchlings Calander across all regions to meet the cycle requirements of the business • Review the regional training Calanders to ensure alignment • Support the application process with standard application process and procedures • Support the conclusion of each cycle with standard processes and procedures • Ensure the Hatchlings policy is kept up to date and adhered to • Monitor that Subject matter experts are booked for schools Programme Implementation and facilitation Quality Assurance: • QA the facilitation of the classroom component of the various Hatchling programmes • Provide feedback to the HPMs and coach where required • QA that all relevant documentation has been loaded on the learning management system (Signify) • Monitor and QA the completion of online training assessments • Monitor and QA that attendance registers and report all non-attendance are uploaded • QA the final practical assessments, invigilate online assessment and Assess that the certification process is concluded • Complete the predetermined moderation process to ensure the Nandocas have met the requirements for certification LMS system management: • Ensure all pathways are loaded, maintained and prepared before and during each cycle • Ensure all content (e.g., scorm files) are loaded and prepared before each cycle • Maintenance and loading of assessments and pathway rules before and during each cycle • Maintenance and loading of training interventions where required (e.g., hatchlings) • Ensure all target audience lists are ready in advance and loaded before and during each cycle • Ensure access codes are set up and communicated in advance • Support with password resets • Monitor that pathways are closed/locked post programme completion Content Development and Updating • Review existing training material and update based on business requirements, policy or changes • Develop in partnership with the external provider material as required to ensure skills relevance • Review training files based in accordance with policy and process changes • Quality assure all content before the start of each Hatchlings cycle • Review all assessments before each cycle to ensure relevance

Remuneration:



Starting Date:
2026/01/07

PLEASE NOTE
- Closing date: 2026/01/21

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