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Beverage Assistant
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 Employment Type: Permanent
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Reference No: 1000102
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Pretoria Regional Office
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Employment Equity:
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Historically disadvantaged South Africans will be given preference.
Nando's shall apply the affirmative action principals as set out in the Employment Equity Policy.
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Requirements:
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Purpose Statement
The BA serves Internal and External customers and attends to their needs in accordance with Nando’s Values and Operation standards.
Minimum Requirements
• Matric or equivalent NQF level 4 qualification
• Customer Service experience
• Hospitality experience
• 1- 2 years of experience in the hospitality sector
Detailed Knowledge:
• Knowledge of Catering (Advanced)
• Knowledge of customer service skills (Advanced)
• Ability to communicate in English (Intermediate)
• Ability to work without supervision
• Conflict and complaint resolution skills (Basic)
• Ability to manage time (Basic)
• Ability to plan ahead of time (Advanced)
Position Description
Customer service and general staff duties:
• Ensures customer satisfaction
• Receives and escalates customer enquiries, comments and complaints to the manager.
• Ensure that the working environment is clean at all times.
• Monitors the refreshments inventory is well-stoked
• Assists with ad hoc duties, required by the manager when necessary and if trained
• Follows Standard Operating Procedures to ensure optimal stock usage
• Maintains and follows cleaning procedures to ensure maintenance of the kitchen, bathrooms and appliances
• Report all damaged equipment
Compliance, health and safety:
• Ensures cleanliness and tidiness of the workstation and/or equipment, while complying to Nando’s operational standards as well as all Nando’s health and safety procedures
• Reports on any health and safety violations to the Manager
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Remuneration:
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Starting Date:
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2026/01/14
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PLEASE NOTE
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- Closing date: 2026/01/21
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SEAMLESS EMPLOYEE ENGAGEMENT
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