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Vacancy Details
 
A job opportunity

A job opportunity exists for the right candidate in Western Cape
The Department of Health and Wellness is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.
 
Liaison Officer (Quality Assurance)
  Employment Type: Permanent
  Reference No: RHS10/2021
  Worcester Regional Hospital
 
Experience:
Appropriate experience in patient liaison environment. Appropriate supervisory experience.
 
Competencies (knowledge/skills):
Computer literacy (MS Word, PowerPoint and Excel). Good written and verbal skills in at least two of the three official languages of the Western Cape. Good communication and presentation skills, to be able to work independently and as part of team. Good coordination and organisational skills, project management skills and training skills. Developing and fostering relationships.
 
Enquiries:
Ms S Nieuwoudt, tel. no. (023) 348-6455
 
Duties: (key result areas/outputs):
Plan and coordinate surveys effectively and efficiently. Assist with complaints and compliments management and patient enquiries (telephonic, verbal and written). Liaise with all the relevant stakeholders to ensure effective communication and collaboration between the different departments and the members of public. Data capturing. Perform related comprehensive administrative duties and prepare all relevant reports. Supervision and support to supervisor.
 
Minimum educational qualification:
Senior Certificate (or equivalent).
 
Inherent requirement of the job:
Willingness to work after-hours when required.
 
 
 
 
Remuneration:
R 257 508- R 303 339 per annum Annual salary plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).
 
Starting Date:
2/19/2021 12:00:00 AM
 
NOTICE TO ALL
Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine the candidate’s suitability based on the post’stechnical and generic requirements, and the other will be an integrity (ethical conduct)assessment.

  • It will be expected of shortlisted candidates to be:
  • available at the venue on the time and date as determined by the Department and
  • bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.
This advertisement may be utilized to create the pool of potential candidates for a period of not more than 3 calendar months from the date of the advertisement to fill any vacancy in the Department of Health and Wellness provided that the job title, core functions, inherent requirements, and salary level are the same as those of the advertised post.
Closing date: 3/12/2021 12:00:00 AM
 
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